Privacy Policy
Effective Date: June 7, 2025
Welcome to Family Cyber Guardians (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and services.
It also explains your rights under the General Data Protection Regulation (GDPR).
If you have any questions, please contact us at: [[email protected]](mailto:[email protected]).
1. Who We Are
Family Cyber Guardians provides practical cybersecurity training and resources to help parents protect their families online. Our goal is to make online safety accessible, understandable, and actionable for non-technical parents.
2. What Personal Data We Collect
We may collect and process the following personal data:
Full Name - Email Address
Payment Information (processed securely via Stripe and PayPal)
IP Address
Course Progress Data
Browsing Behavior (via analytics tools)
Contact Form Submissions
Newsletter Signup Data
We do not collect more data than necessary to provide our services.
3. Why We Collect and Process Your Data
We process your data for the following purposes:
To register users and create accounts
To process payments and manage subscriptions
To provide access to course materials and track your learning progress
To send newsletters, updates, and marketing communications (with your consent)
To improve website functionality and user experience
To provide customer support
To comply with legal obligations, including tax and accounting requirements
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Consent — for newsletter subscriptions and marketing communications
Contract — to provide our services to you
Legal Obligation — to comply with legal requirements
Legitimate Interest — to improve our services and maintain website security
5. How We Obtain Consent
We obtain consent through:
Opt-in checkboxes when you sign up or register
Checkbox agreement to our Terms & Conditions and this Privacy Policy
Double opt-in email confirmation for newsletters
You can withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.
6. Your Rights Under GDPR
As a user of our website, you have the following rights regarding your personal data:
Right to Access — You can request a copy of your personal data.
Right to Rectification — You can request correction of inaccurate data.
Right to Erasure — You can request deletion of your data.
Right to Restrict Processing — You can request limited processing of your data.
Right to Data Portability — You can request your data in a structured, machine-readable format.
Right to Object — You can object to processing based on legitimate interests or direct marketing.
Right to Lodge a Complaint — You can file a complaint with your local Data Protection Authority.
To exercise your rights, contact us at: [[email protected]](mailto:[email protected]).
7. Data Sharing and Third Parties
We may share your data with trusted third parties to provide our services:
Payment Processors— Stripe and PayPal
Analytics Providers — We may use analytics tools to improve our services
Email Marketing Services — We may use reputable providers to send newsletters and updates
Website Hosting & Learning Platform — We may use secure, GDPR-compliant hosting and platform services
These third parties process your data only as necessary and in accordance with GDPR.
8. International Data Transfers
Some of our service providers (e.g., Stripe, PayPal) are based outside the European Economic Area (EEA). When personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
9. Data Security
We take data security very seriously. Measures we apply include:
SL/TLS encryption across our website
Secure payment processing via Stripe and PayPal
Strong access controls for staff and admin users
Data minimization principles
Regular security updates and software patches
Secure data backups
Internal awareness of data protection best practices
Our Founder brings 25 years of direct cybersecurity experience, holds a CISSP certification, and has authored numerous system security plans to meet federal, state, local, and international standards. We apply these best practices to protect your data.
10. Data Retention
We retain your personal data:
For as long as necessary to provide services to you (while your account is active)
Until you delete your account or request data deletion, unless retention is required by law
Financial records (e.g. payment transactions) will be retained for 6 years in accordance with legal obligations
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will always be published on our website with a “last updated” date.
We will notify users by email if significant changes are made.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
For any privacy-related inquiries or to exercise your rights, please contact:
Email: [[email protected]](mailto:[email protected])
Summary
We value your trust and are committed to protecting your personal data and privacy. Thank you for being part of the Family Cyber Guardians community!