Last updated: 30th October, 2025
Welcome! By booking or participating in any coaching services, events, or programs offered by Isha Sardana, you agree to the following Terms & Conditions Please read them carefully before proceeding.
1. Coaching Disclaimer
Coaching is a partnership focused on growth, clarity, and momentum. However: It is not therapy, counselling, or medical advice. I am not a licensed medical or mental health professional. Coaching supports your personal and professional development but does not diagnose, treat, or prevent any condition. You are responsible for your own decisions, actions, and results.
2. No Guarantee of Results
Every client’s journey is unique. While my intention is to help you experience real transformation, I cannot guarantee specific results. Your progress depends on your openness, efforts, consistency and actions.
3. Confidentiality
Your privacy matters deeply to me. All personal information shared during coaching is kept strictly confidential. The only exceptions are where disclosure is required by law (for example, risk of harm to self or others ). In group sessions, all participants are expected to respect one another’s confidentiality.
4. Payments & Refunds
Payment must be made as agreed at the time of booking (upfront or via payment plan).
Unless otherwise stated in writing, all payments are non-refundable. Missed or incomplete payments may result in suspension or termination of coaching services.
5. Cancellations & Rescheduling
Please provide at least 24 hours’ notice if you need to reschedule a session. Sessions cancelled with less than 24 hours’ notice, or no-shows, may be
forfeited. If I ever need to reschedule, I’ll provide as much notice as possible and offer a new time promptly.
6. Intellectual Property
All materials, tools, and content provided during coaching are the property of Isha Sardana. They are for your personal use only and may not be copied, shared, or distributed without written permission.
7. Limitation of Liability
By engaging in coaching, you acknowledge that you are fully responsible for your choices, actions, and results. To the maximum extent permitted by law, Isha Sardana is not liable for any loss, injury, or damages resulting from your participation in coaching or use of materials provided.
8. Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes will be resolved under Australian jurisdiction.
Acknowledgement
By booking, paying for, or participating in coaching with Isha Sardana, you confirm that you have read, understood, and agreed to these Terms & Conditions.
By proceeding with payment or booking a session, you confirm that you have read and agreed to our Terms &Conditions.
Your privacy is important to us. This policy explains how your personal information is collected, used, and protected.
Information We Collect
We may collect personal details such as your name, email, phone number, and payment information when you book sessions, subscribe, or contact us. Non-personal data (like cookies and analytics) may also be collected to improve website experience.
How We Use Your Information
Your information is used to deliver coaching services, respond to inquiries, manage bookings and payments, and share updates or resources (only if you’ve opted in).
Data Protection
Your data is stored securely and only accessed by us or trusted service providers (e.g., Calendly, Stripe, or Mailchimp). We never sell or rent your information.
Cookies & Analytics
Cookies help improve your website experience and track engagement via tools like Google Analytics. You can disable cookies anytime through your browser settings.
Your Rights
You can request access, correction, or deletion of your personal data at any time by contacting us at [email protected].
Policy Updates
This policy may be updated periodically. The most recent version will always appear on this page.
