Privacy Policy

Privacy Policy of Orfina van Berkel

1. Explanation of the Privacy Policy (hereinafter: “the Policy”)

When making an appointment, I, Orfina van Berkel, request certain personal information. I may not process the data you provide without your explicit consent. The Dutch Personal Data Protection Act (Wet bescherming persoonsgegevens, Wbp) is a law designed to protect individuals' privacy. This law limits the permissible use of personal data by others. Under this law, I am obligated to inform my clients:

- About the manner and purpose for which I process personal data;

- Who has access to that data;

- And to obtain consent for processing certain personal data.

Your privacy is important to me. This Policy explains how I handle your data and the purpose of its use.

2. Personal Data Collected and Purpose of Use

When booking a session or consultation, I request certain details. This typically includes personal data such as your name, phone number, and email address. This data allows me to:

- Handle the financial and administrative aspects of your session or consultation;

- Contact you if necessary;

- Provide you with tailored information.

When you visit my website, your IP address is automatically stored in the web server's log files. This is necessary to manage and secure the server properly. I do not use your IP address to track or monitor your online behavior.I do not share personal data with third parties unless I am legally required to do so. Requests from companies interested in your contact details (for marketing or other purposes) are declined.

3. Duties, Security, Confidentiality, and Data Retention

- I process your personal data in accordance with the Wbp and this Policy. This means, among other things, that data is only processed for the intended purpose and in a proper and careful manner.

- Your personal data is accessible only to me, unless otherwise stated in this Policy. I protect your data against unauthorized access through security measures, including password-protected access to digital systems.

- I have implemented technical security measures to safeguard my system from external breaches in compliance with applicable laws.

- Your personal data is not retained longer than necessary for administrative purposes. I adhere to a two-year retention period after the last session or consultation, after which the data is deleted. If the law prescribes a different retention period, I will comply with the legal requirements.

4. Your Rights as a Data Subject

- Right to information: You have the right to know whether and which personal data about you is being processed and for what purpose.

- Right of access: You have the right to access and request a copy of your personal data, provided this does not infringe on another person's privacy.

- Right to rectification and deletion: You may request the correction, supplementation, or deletion of your data if necessary. However, a request for (partial) deletion can only be fulfilled if retaining the data is not of significant interest to another party and is not required by law.

-Right to object: You have the right to object to the processing of your data in certain cases.

5. Liability

a. The therapist/coach commits to a duty of effort in providing services.

b. The therapist/coach does not provide any medical guarantees and is not liable for medical complications that arise during or after the service unless due to a significant and attributable failure on the therapist’s part.

c. The therapist/coach is not liable for indirect or consequential damages.

d. The therapist/coach is not liable for damages resulting from a client’s failure to follow verbal or written advice properly.

e. The care provider is not liable for the quality and composition of recommended aids, supplements, medicines, or other products.

6. Contact

If you wish to exercise your rights, have a complaint about the processing of your personal data, or have any other questions or suggestions, please contact me via email. The current contact details can be found on the website neicoach.com.